*Coffee products shown below require 1 - 3 days processing time for roasting of coffee selection prior to your order being shipped. Once your coffee order has shipped a tracking number will be provided to the email that was used to place the order.

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FAQs

What is the discount for the Subscribe & Save program?

The Subscribe & Save discount starts at 5% off for all recurring orders. After six consecutive Subscribe & Save orders, the discount increases to 7% on the 7th consecutive order and remains at that rate as long as the subscription continues without interruption. It's our way of rewarding your loyalty and ensuring you enjoy even greater savings!

Can I customize my coffee subscription?

Yes, absolutely! You can customize your order, change your selection, pause an order, or cancel future recurring orders anytime through your My Account page. We’ve designed our subscription service to be as flexible as you need.

What region does the richardsfamilycafe.com retail website currently service?

We currently accept orders and ship to the contiguous U.S. states. At this time, we do not ship to Alaska, Hawaii, or internationally.

How fast is shipping?

Once your coffee order has been freshly roasted, shipping typically takes 3 - 7 business days, depending on your zip code. We aim to get your order to you as quickly as possible, so you can enjoy your coffee at its freshest!

How are products packaged?

Our products are carefully packaged in the coffee bags featured on our website, ensuring freshness and quality. Your order will arrive directly at your doorstep in these specialty bags, designed to keep your coffee or tea at its best.